WordPress VIP, Automattic, Inc.

Technical Account Engineer, Remote in Denver, CO
Jan 2018 – present

Worked with high profile clients to ensure an excellent experience with our platform.

  • Worked with newspapers, magazines, and large clients with enterprise level projects in a post-sales account management relationship
  • Managed website launches, helped clients understand and develop Git-based development workflows
  • Helped identify opportunities for simplification of internal tools and processes

18F, U.S. General Services Administration

Innovation Specialist, Outreach and Content Design, Remote in Denver, CO
Sep 2014 – Jan 2018

Led and supported a team to create a government agency that speaks like a human.

  • Led a research project to understand 18F’s parent agency, its mission, and where our strategic partners exist
  • Shaped a human-centric, plain language communication and design strategy for the website and blog
  • Wrote documentation and customer communications for, 18F’s open source platform as a service

University of Denver Ritchie School of Engineering

Adjunct professor in Denver, CO
Mar – June 2017

Taught Entrepreneurship for Engineers and Computer Scientists

  • Introduced electrical and computer engineering students to basic concepts of Science and Technology Studies
  • Challenged students to think about how social impact of engineering is part of being an entrepreneur
  • Introduced the ideas of user-centred design and usability as essential components to running an engineering start up

Excella Consulting (Consumer Financial Protection Bureau)

Web Developer and Account Lead in Washington, DC
Jan 2013 – Sep 2014

Lead WordPress developer

  • Supported the agency’s mission through maintenance of, and related web applications.
  • Contributed to and created open source software projects.
  • Managed and supervised a small team of software engineers and served as a technical lead for account management.

Georgetown University Communication Culture and Technology program

Teaching Assistant in Washington, DC
Jan 2013 – May 2013

Led a weekly discussion group and prepared course materials for a Science and Technology Studies survey

  • Managed classroom and led discussion of a 12 student section.
  • Helped students plan final projects unpacking the sociotechnical context of emerging technologies.

Munkácsy Mihály Gimnázium

Visiting English Instructor in Kaposvár, Hungary;
Aug 2010 – Jun 2011
Used new classroom technologies with English language learners.

  • With limited classroom technology, taught information literacy and engaged students in creative digital projects.
  • Taught ninth through 12th and first through third grade in a public school bilingual program.

KoreaPOLYSchool, Jeongbal Campus

English Teacher in Ilsan, South Korea
Jul 2009 – Jul 2010
Worked in a fully immersive language education environment

  • Taught grades 1-5 subjects grammar, math, science.


Georgetown University, Master of Arts

Communication, Culture, and Technology
Sep 2011 – Jun 2013

Graduate Institute of International and Development Studies, Graduate certificate

Trade, Technology and Development
Jul 2012 – Jul 2012

Gustavus Adolphus College, Bachelor of Arts

Communication Studies, Political Science
Sep 2005 – Jun 2009

United International College, Semester abroad

International journalism and poltiics
Sep 2008 – Jan 2009


  • 2010 – Teaching English as a Foreign Language (TEFL)
  • 2012 – Certified Scrum Master

Foreign Languages

German (Conversational), Korean (Beginner), Hungarian (Beginner)