Greg Boone

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Resume

Self-motivated technical problem solver dedicated to working with teams to turn user needs into high quality features.

Work

WP VIP, Automattic, Inc.

Technical Account Manager, Jan 2018 – present

I work with large, high profile customers to help build and support excellent web experiences with WordPress.

  • Deeply understand customer’s goals and needs for a high performance digital experience platform
  • Introduce customers to the platform and new features as they are available.
  • SME about identity and access management best practices, emerging trends, and implementation with various identity providers

18F, U.S. General Services Administration

Product Owner and Content Designer, Sep 2014 – Jan 2018

Supported user-centric design teams by writing content that met user needs and worked on design teams to support product development.

  • Led research to deeply understand our agency and strategic partners across government.
  • Technical product owner for our flagship website, focused on building an application to support human-centered communication strategy.
  • Wrote documentation and customer communications for cloud.gov, 18F’s open source platform as a service.

University of Denver

Adjunct professor at Ritchie School of Engineering, Mar – June 2017

Consumer Financial Protection Bureau (via Excella Consulting)

Web Developer and Account Lead, Jan 2013 – Sep 2014

  • Supported the agency’s mission through DevOps and WordPress feature development.
  • Contributed to and created open source software projects.
  • Managed a small team of software engineers as a technical lead.

Georgetown University Graduate School

Teaching Assistant, Jan 2013 – May 2013

Led a weekly discussion group and prepared course materials for a Science and Technology Studies survey

Munkácsy Mihály Gimnázium, Kaposvár, Hungary

Visiting English Instructor, Aug 2010 – Jun 2011

Taught English in bilingual primary and secondary public schools.

KoreaPOLYSchool, Jeongbalsan, Goyang, South Korea

English Teacher, Jul 2009 – Jul 2010

Taught English in a fully immersive language education environment

Education

Georgetown University, Master of Arts

Communication, Culture, and Technology, Sep 2011 – Jun 2013, Washington, DC

Gustavus Adolphus College, Bachelor of Arts

Communication Studies, Political Science, Sep 2005 – Jun 2009, St. Peter, MN

Normandale Community College

General studies, Sep 2004 – May 2005, Bloomington, MN

Certifications

  • 2010 – Teaching English as a Foreign Language (TEFL)
  • 2012 – Certified Scrum Master

Foreign Languages

German (Conversational), Korean (Beginner), Hungarian (Beginner)